Outdoor Industries Association Blog

ROG and the OIA

November 2nd, 2011

The Outdoor Industries Association (OIA) is the trade body for manufacturers retailers and other organizations that provide products and services for the outdoor leisure pursuits market in the United Kingdom. Our role is to provide leadership and represent the industries’ interests and so help responsibly & sustainably increase participation in the Outdoors for everyone.

What does that actually mean to the hillwalker or climber on the mountain?
Well we are the not-for-profit body that businesses like Berghaus, Cotswold, The North Face, Rohan, Tiso’s etc… all join. As well as Outdoor brands and shops we also welcome tourism and education Outdoor bodies too such as the BMC, The Camping and Caravanning Club. It’s our job to ensure that their interest are best served, we aim to ‘Unite, Engage and Represent’ those members, so that means with issues like sustainability and green directives we need to help members find a way to actively engage, but in a commercial manner that help their business.

There is a deep inconsistency in the Outdoor Industry – on the one hand we are thought of as a bunch of tree-hugging, environmentally active, hill-walking Patagonia wearing ‘greenies’ yet on the other many of us will get on an airplane to ski down that receding glacier, will drive to the Lakes or Scotland climb the warming snow and ice, and will launch new collections and new products year after year risking waste and change before change is needed.

On a world stage, especially through the work of Patagonia Founder Yvon Chouinard, retailer Mountain Equipment Co-Op and the 1% For the Planet foundation, the Outdoor Industry has a very strong eco positive image – and that image no doubt helps us sell kit. At its most cynical it is commercially positive for us to support and endorse the green movement, to associate our brands with that group and lifestyle consumer. Yet there are many people in our industry that passionately believe in the sustainability agenda, they are anything but cynical, going out of their way to do the right thing, regardless of profit.

The harsh reality is of course, if there was no skiing or new ski resorts, no flights to go climbing. The harsh reality is of course, if there was no skiing or new ski resorts, no flights to go climbing, no new product made each year, no huts in the mountains etc.. we would leave a cleaner greener footprint – so what to do?!

As in our personal lives there is a balance to be struck, a decision to be made between a crusade on the one hand and a commercial, sustainable, best endeavor approach, in an already established industry on the other.
There is a demand in the market for Outdoor pursuits and the gear to enjoy them safely in. Indeed the love of the planet that motivates many a sustainability enthusiast or eco-campaigner is the same love of wilderness and mountains that fires the Outdoor industry. If our industry, built by users, enthusiasts and an authentic love for the land were to disappear, then the replacement could be so much worse?
The trick then, in walking the ‘Fine Patagonian Line’, is to use the position of responsibility we have as market leaders, to work with our customers and partners in ensuring best practice, and to build sustainable Outdoor gear that lasts.  It is also to promote the use of the UK’s wonderful Outdoors rather than stepping on a plane every time you want to go climbing; to develop fabrics and trends such as re-cycled polyester fleece or organic cotton that then flow into more mainstream fashion clothing.

We accept that we live in a consumer driven world.  Perhaps it is possible to grow industries more sustainably, rather than just to walk away from the issues or to take the ‘ostrich in the sand’ approach to the environmental challenges of today.

With ROG we are trying once again to walk that fine line – the ‘greenest’ jacket you have is the one you already own; if it does the job then you have no need of a new one. That purest approach however does no good to the industry selling you kit. It stifles development and innovation, denies donations to mountain rescue and environmental causes, and means the outdoor adventurer who wants the best, latest outdoor kit for their own trips is compromised.

Here now at ROG you have an option, swap, donate, move around Outdoor kit – enable more people to get outside, less well off adventurers, young people, groups, schools etc.. That new jacket you really want you can buy still, but now you have the option to pass on your old faithful rather than leave it rotting under the stairs.

Yes it’s a fine line. There are no clear cut decisions in an industry that supports a strong sustainable ethic, but with ROG perhaps we are moving one step nearer a compatible, commercial option that is both environmentally sustainable, yet commercially aware.

Andrew Denton, CEO, OIA

Columbia UK reaches out to help engage independent retailers with a win win offer to join the OIA.

March 14th, 2011

One of the challenges that was put to members at the OIA conference just gone was to help the association reach out to the smaller independent retailers.  The OIA already has 47 retailers as members, but there are a plethora out there who are either unaware of the OIA at all, or still judge it by the association of old, and others who perhaps simply cannot see the value in their membership subscription.  A fair enough observation if they haven’t seen any of the latest communications.

So Columbia are offering a helping hand with this great offer: product at wholesale to the value of their membership fee for the first year.

The independent retail sector represents a hugely important part of our industry. And whilst the industry dynamics are changing in terms of supplier/ retailer distribution to the consumer, which for the most part can be directly attributed to the proliferation of the Internet, independent retail will always have an essential role to play in the make up of the outdoor industry. But change and evolution is also needed, necessary even, to ensure long term survival.  This is where being part of an overarching industry body can help.

The OIA conference demonstrated that the smaller, independent retailer would directly benefit from significant savings through their membership, more than offsetting their subscription.   But just as importantly, and ignoring the direct cost savings, free business support services and access to vital data and research, the benefits of membership are also derived from direct promotion of their business to the consumer via the new consumer portal The Active Guide, and reduced rates for the soon to launch industry retail training programme, helping to increase business’s productivity and raise standards across the board.  And in times of crisis being part of an industry voice is invaluable.

Newly appointed OIA Board member Anthony Greasby from Countryside Ski & Climb, comments “I think it’s time for independent retailers to sit up and take notice. This is the only trade organisation that’s specifically going to make a difference in our own industry, and I really can’t find any reasons why you wouldn’t want to be part of that.”

Columbia’s UK Country Manager, Dan Trapp, also advocates this notion that we need to work together across the whole sector for the benefit of the industry, and that means joining and supporting the OIA.  So much so that he is putting his money where his mouth is and is offering all independent retailers product at wholesale to the value of their membership fee for the first year, even if they are not current Columbia accounts.  There’s your value for money straight away.

All in all it is a pretty compelling proposition.  But it’s your opinion that counts so here’s our call to non OIA member retailers:  get in touch with us to find out what your industry body can do for you, and is already doing for the wider outdoor industry at large.

And with Columbia’s very generous offer, you literally have nothing to lose!

Contact as today on info@outdoorindustriesassociation.co.uk or call 0131 333 4414

New Eco Index sets environmental impact benchmarking tool for outdoor industry

February 9th, 2011

Sustainability is understandably high on everyone’s agenda today and relates to every aspect of  our lives and planet.  Defined as ‘the capacity to endure’ it is however, or at least can be, a complicated subject to tackle, especially in business.  It encompasses so many areas it can be difficult to know where to even begin.  With environmental, economic or social? How should you measure it, what does the measurement mean and by whose definition?  What would be considered good or bad?  It is questions like these that have led to the launch of a new tool, the Eco Index; a joint initiative led by the US Outdoor Industry Association and the European Outdoor Group.

The Eco Index, an environmental assessment tool designed to advance sustainability practices, is a positive step forwards for the global outdoor industry as a whole and gives, primarily, manufacturers the basis for some sort of measurement and benchmarking of their environmental footprint.  It allows manufacturers to look through the various lifestages of their products and assess the different ways they either damage or benefit the environment, allowing them to identify areas for improvement and make informed sourcing and product life cycle decisions. The tool has been built with collaboration in mind, and remains open source and encourages greater transparency.

Many individual companies within the outdoor industry have long been adopting more sustainable practice both environmentally and socially.  But with no common tool or process, there has been no base or industry norm to compare against.  The Eco Index tool will be instrumental in allowing companies to not only see where there are requirements for improvement within their supply chain, but where they are in terms of ‘eco-achievement’.  And the tool provides practical solutions on where improvements can be made, which in many cases lead to greater business efficiencies and cost savings in the process.

At first glance, the Eco Index tool looks a little intimidating and complex, but it is really a very straightforward tool.  Joe McSwiney, CEO of Cascade Designs, one of the 100 companies to pilot test the index, made a very astute observation during a recent presentation at ISPO this week. He said whatever you measure you will improve. Show someone what they look like in the mirror, and they will try and improve some aspect (even subconsciously).  Use the same principal within your company and by telling your employees you will measure again in six months, it will naturally mean people will try and improve.  And that’s an interesting way of looking at it.

The tool is not the finished article yet, but it’s a good start.  So if you are a manufacturer in the outdoor industry, visit www.ecoindexbeta.org and try it yourself.  You’ve nothing to lose and everything to gain.  And given the natural environment is the very bedrock of our industry’s existence; it is well worth taking a look.

A festive message from Sir Chris Bonington

December 14th, 2010

Our industry is well prepared for the cold financial front

One way or another, I have enjoyed a link to the outdoor industry for almost 60 years – as a consumer, climber, executive, ambassador and dare I say elder statesman.  I remember the sector well during its very modest, formative stage.  Back then, it was dominated by a few very passionate outdoor activists who opened retail outlets or started making products and created brands that would one day be household names.  Just as I was exploring the wild places of the world, these people were business pioneers, embarking on adventures that in some cases continue today.

And the industry certainly has changed a great deal over the decades.  No-one could accuse it of being a ‘cottage’ industry now.  I have been fortunate enough to be closely involved with Berghaus for almost 30 years and have witnessed first hand both the development of one company and how it has played its part in the evolution of the whole outdoor sector.  Of course, Berghaus is just one of many UK companies that have contributed to transforming our industry into a modern, dynamic and forward looking sector that makes a major contribution to the UK’s wider economy.

The state of the economy is clearly at the front of many of our minds at the moment.  These are very challenging times in almost every part of the public and private sector.  Consumers are quite understandably being very cautious about how, where and when they spend what disposable income that they have available.  There is no point shying away from the fact that 2011 will test us all.  However, I know that here in the UK we have an industry that is very well prepared for that test.

We have talented people, very well established retailers, brands and other businesses, and we have a collective drive and passion to succeed.  The increasing appeal of the outdoors to more consumers from all walks of life offers an insight into the opportunity for our industry.  We must reach out to these people, clearly demonstrating to them that they should seek advice, products and services from the real experts, who can offer outstanding customer service and great value for money.  I know that the OIA has a major initiative planned that will start in the spring, which is designed to encourage more people into the outdoors.  In the process, it will drive interest and footfall (‘virtual’ and real) to OIA members up and down the country.  I encourage everyone to support this when details emerge – it will be a project that has the potential to make a positive impact on our collective fortunes in 2011.

Meanwhile, I’ve put in a request for some proper winter weather in the UK, to remind the general public of the benefits of well made kit to keep them warm, dry and comfortable in all conditions.  I hope that request is answered and that trading between now and spring is brisk for you all.  Have a very enjoyable festive period and together, I hope that we can forge a prosperous New Year for the outdoor industry.

Sir Chris Bonington.

Honorary President of the Outdoor Industries Association

A Happy Christmas and a Prosperous New Year? A View from Keswick

November 19th, 2010

The last 12 months have seen many uncontrollable and unexpected external forces have significant impacts on our trade. As usual the weather played its part; the winter could hardly have been more buoyant – conditions ensured that virtually anyone who ventured outside was a potential customer for an outdoor retailer!

Once the snow melted we “enjoyed” one of the most prolonged dry spells for years – by the end of spring the harsh reality of recession-hit Britain kicked in. The General Election, the World Cup, the first austerity budget AND the super dry weather meant our customers had little incentive to buy; customer confidence was more than dented and the announcement of public sector cuts encouraged people to hold onto their cash.

So far the autumn seems a little more positive – the odd colder day has helped early purchases of winter kit…but what can we expect next?

After helping destroy confidence over the last 2 years the media is talking up the potential effect of the up-coming rise in VAT – there’s going to be a bumper Christmas as we all buy now to avoid paying extra tax! Really? Will another £4 on a £200 waterproof make someone buy today rather than hang on till the sales? I don’t think so; but if the media are determined to encourage a pre-Christmas buying frenzy then I’m happy to see them try!

In reality several supply-side issues far out-weigh anything a marginal VAT rise will do. The seismic shift in China’s labour market and the massive increase in freight charges mean that the guaranteed supply of better & better quality products at lower & lower prices is coming to an end.

After living with a deflationary outdoor market for 15 years our customers will have to adjust to prices going up! Our challenge will be to reassure them that are still getting value for money, not by discounting, but by having the courage to sell at prices where we all win. Suppliers need to make enough to maintain the supply chain & invest in R&D, retailers need enough to attract, train and retain quality staff and the customer has to get a product that more than satisfies their expectations at a fair and reasonable price.

Compare Outdoor products to the non-technical stuff available on the High Street – we sell absolutely fantastic pieces of kit at prices way lower than most people see every day!

The challenge for our trade isn’t to do with the weather, the competition within our market or the projected sluggish recovery of the UK’s economy – the challenge and greatest opportunity for us as a trade is to tell our story to a broader range of potential customers! If we can communicate just how exhilarating, enjoyable and accessible outdoor activities are then we’ve the chance to grow our market for the benefit of us all.

If we take the chance and do this job properly then the Outdoor Trade will not only enjoy this New Year but also many New Years to come!

Andy Airey, George Fisher, Keswick

Inaugural OIA CEO/ Directors forum kicks off with some punch

November 10th, 2010

Last Wednesday saw the inaugural OIA CEO/ Director Forum, held at the Palace Hotel in Manchester.  Far from being a stuffy affair there was a relaxed yet focused atmosphere as senior figures from within the industry gathered, some meeting for the first time.  The theme was, perhaps unsurprisingly, ‘Government cuts – is it all doom and gloom?  Identifying the opportunities and threats to the industry collectively’.

Tom Franklin kicked off the main part of the evening with his key note presentation, which highlighted some of the main challenges the walking community is now facing.  As debate and discussion around the room ensued, there was consensus that despite the current challenging circumstances for the business community,  opportunities  for organisations operating in our industry outweigh the threats and some core focus points were identified.  That said it was also clear that these will only be realised if we work together, not just within our own membership body but by creating those important alliances with our counterparts across the other sectors.   And having Tom Franklin, CEO of Ramblers, and Andy Robinson, CEO of Institue for Outdoor Learning, there was a good start.

It was even better that we could put something back and raise money for an outdoor charity, Equal Adventure, and make a little difference directly while we were at it.  Thank you to all those attending for their generous donations.

Now we just need to carry that momentum forward and I look forward to reporting on that progress by the next OIA Forum being held during the Innovex Conference on April 12th 2011. You can read the full report on the event in our news section.

How internships can add value to our industry

November 2nd, 2010

At a time when we are debating how we can both retain and attract talent to the outdoor industry, especially during these lean times, internship provides a great value for money solution for businesses.  A recent survey report by the Chartered Institute of Personal Development (CIPD) showed that 69% of employers see internships as a good way to develop new talent in an industry sector, and 76% think they can be used as a way to test potential new staff.  Internships can be especially beneficial for SMEs looking to either attract new business talent or take on new staff on a project basis without the long term commitment and cost.

The OIA has just partnered up with Lancaster University Management School (LUMS) to help its members tap into some of their expertise and talent pool. Internships bring many benefits to companies including investigating issues, opportunities or problem areas. It doesn’t have to be project based, although there are many areas theses students specialise in such as marketing and branding, HR management, workflow problems and organisational change. The employer also has the additional benefit of accessing the knowledge held at the University via the project supervisor.

There is no quick fix, but along side working on a new outdoor retail training scheme, our new partnership with LUMS provides another avenue to not only raise the professional profile of the industry but also give businesses a fantastic opportunity to work with some real business talent who can make a difference to their company.  And these students are no strangers to ‘the real world’ as they work with outside clients as part of their course.  Of course interns are not free, but as with everything in life, you get out what you put in.  So if you are in need of someone to make the office tea and do the photocopying on the cheap, then employing an intern is probably not for you…

Spending Review Cuts

October 21st, 2010

As an industry, we should be concerned at the intention to close the Adventure Activities Licensing Service, which was brought into being to safeguard all – and especially young people, using external centres/organisations for adventure activities, following the Lyme Bay disaster.
The opportunities to utilise such places of  adventurous learning, safely, whether in youth or business groups, or individually, are part of the life style making/challenging ethos upon which our industry depends and hopefully, thrives.

Please can we lobby for the AALS to be retained to ensure that such places, whether local authority or company owned and managed, provide a safe environment in which “the great outdoors” can remain both a learning and challenging growth experience.

by Keith Rugg, Keith Rugg Consultancy

Can the industry do more to retain and develop the talent it already has?

October 18th, 2010
The North Face Team

The North Face Team

As the inaugural OIA member columnist/ blogger, it would have been too obvious to talk about our great products, which is an opportunity that is painful to sidestep. I am a salesman at heart. On reflection though it’s easy for me to single out my colleagues – The North Face team – as worthy of attention in this article. People are central to any business, be they customers, suppliers or colleagues and it’s an important theme we can all relate to.

The team I work with has always been and continues to be the single most important and rewarding aspect of my time at The North Face. Why? I guess a lot of this comes down to the shared experiences we have as a group of individuals who have gone through various stages of life together – like any family does. And this family shares a common bond (interest is too lame a word) in our love and passion for all things outdoors. Starting with an intimate team of only five, we have grown to 20. Everyone who has been grafted onto the original group has added something unique and diverse to the team whilst at the same time absorbing the team ethos and spirit.

Key to this has been very low staff churn. In the last ten years there has been very, very little staff turnover within The North Face team UK. Those shared experiences on the mountain, on the hill, on the road and in life have all shaped us as people and formed a strong bond that has helped and continues to help, in shaping the team and creating the successful business that The North Face has undeniably become. Indeed this team ethic and bond is readily apparent to new team members and for all of us is the key reason our work continues to be rewarding and, above all, enjoyable.

All well and good then, isn’t that nice. What a great place The North Face is! What’s the point in sending this to the OIA? What relevance does this have? Well, as I cited above, the main reason for our team spirit and camaraderie is limited staff turnover. I believe this is solely down to recruiting the right individuals who fit into our team, enjoy the banter, relish the work and respond effectively to the demands of the business. Recruitment represents a huge risk and challenge for all businesses and it is costly to get it wrong. So is there anything we can learn here about how we, as an industry, can do more to grow our human capital and retain and develop the talent we already have? Are there creative, innovative ways that together we can encourage connections between our businesses that would enable us to do this? For example, we have found that people who have joined our business from retail bring a fresh insight into what is needed on the shop floor. Perhaps there is a reciprocal link that could be forged between a supplier and a retailer to cross-fertilize the knowledge and talent within our respective patches? Downstream, surely this might yield benefits for our customers too?

Imagine if we joined all the different sectors within the outdoor trade – manufacturer – supplier – retailer – training – marketing – sales – into a scheme, coordinated through the OIA, that would enable students studying outdoor qualifications to gain some worthwhile work experience throughout the diverse range of career possibilities this spectrum represents that would inspire them to make a passionate choice. Such a scheme might set off a virtuous cycle by attracting a larger pool of new talent into the “business”.

I’m thinking out loud here but what has prompted these nascent thoughts has been my own recent protracted head hunting mission. It has been brought home to me this year just how difficult it is to recruit the right caliber of individuals. I have been looking since February for three people to join our team and it is only now that I am nearly at the end of my search. Fussy? Possibly. Picky? Maybe. Mainly I’m mindful of the low turnover the team has enjoyed and I want to ensure that this continues. If I could work with an industry body like the OIA that had a database of people who had a passion for the outdoors, allied with a qualification and some work experience across retailers, suppliers etc, I’m sure that would have saved me an awful lot of time.

Alex Beasley
UK Country Manager, The North Face